User Help Guides

Central help hub with quick links for member and admin workflows.

Member help home with links to every user-facing workflow.

Current website version and the latest user-facing improvements.

Public guide for registration steps, required data, and approval states.

Understand membership expiry behavior, renewal steps, and access restoration.

How profile edits and privacy requests are submitted and approved.

How Jathagam fields are used, what can be shared with matches, and how approval works.

Interaction behavior across matches/profile and profile sharing details.

What each major platform page does from member point of view.

How to submit help requests, bug reports, and appreciation with proper contact routing.

Create a new member account and submit onboarding details.

Public overview of registration, office verification, approvals, privacy controls, and mutual match flow.

Sign in to access profile browsing, account tools, and help guides.

Browse profiles, apply filters, and perform interactions.

Filter profiles by preferred criteria and shortlist discovery results.

Manage profile photos, profile updates, privacy requests, and inbox.

Read admin-published stories and updates with media content.

View curated photo gallery published by admins.

See trust contacts and roles for family confidence and support.

Understand platform background, values, and operating principles.

Reach the platform team for support and clarification.

Submit help requests, bug reports, appreciation, or any feedback for admin follow-up.

Review usage conditions, expectations, and policy commitments.